ABELUNA
[ABELUNA] Aqua Peel M-200
Tax included.
Stock Status | Ready Stocks In Singapore |
Delivery |
1-3 Working Days |
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Name:
Abeluna Aqua Peel M-200
Volume:
1x Device
2x Suction headpiece
1x Suction hose
1x Adaptor
1x Peeling Solution
Made in:
South Korea
Product Description:
Abeluna Aqua Peel M-200, is a revolutionary at-home device that provides the same brilliant results as professional, in-office hydra derma abrasion treatments. Vacuum suction is combined with a hydrating solution to create a vortex to exfoliate, deep cleanse and hydrate the skin.
Two suction tips to target every part of the face precisely cleanses 20,000 pores in just 10 minutes. It helps with skin exfoliation, deep cleansing, moisturizing, whitening, and skin lifting! It gives you visible results with just one use! It reduces the whiteheads, blackheads and dead skin - thereby making you glow!
Be fresh and radiant by using this light and user-friendly device that is easy to cleanse and maintain.
Frequency and Direction of Use:
1. Load the solution pod with the aqua peel toner and turn on the device.
2. Don’t forget to wait for a minute before using the hand piece.
3. Massage along your skin in upward motions, going over five times for each section.
4. While using on the nose, change the hand piece to the smaller head and massage it thoroughly.
5. Finish off with a soothing mask and moisturizer.
6. Remember to discard the waste content that will be accumulated in the pod when you’re done.
7. Can be used 2-3 times a week.
8. Safe and suitable for all skin types
9. Refrain from using on wounded areas
10. When using or after usage, in case of any side effects like itching or red spots, stop using the product.
How to Install the Device:
1. Please check the manual prior to usage
2. First, pour the solution in the clean cylinder till the red line
3. Attach the cylinder and make sure they are tightly fixed
4. Open the hose storage box
5. Check the square and circle hose connection marks
6. Connect the hose respectively
7. Press the power button and wait for about 1 minute
8. Put the headpiece on and check the suction on your hand
9. Use the device on your face.
10. You can press the UP/DOWN button to adjust the suction
First level: white light --- second level: green light --- third level: yellow light --- fourth level: purple light --- fifth level: red light
What to do if suction is not working
1. Make sure the cylinder is tightly fixed
2. Next, make sure the hose is plugged in right
3. Check the circle and square shape while connecting the hose
4. Wipe the red silicon where we attach the cylinder with a tissue
5. Make sure the head is plugged in well
6. Cleanse the hose, by pouring in hot water until the red light and running the device.
How to connect the hose?
Open the inside of the machine and take out the hose. The hose is round and straight (circle and square), and is connected to the machine accordingly. Install in accordance with the signs on the machine diagram to avoid reverse installation and cause water overflow.
Machine Cleaning Method:
- Remove the solution pod and wastewater pod from the machine.
- Use natural detergent to clean the two pods, dry them and install them back on the machine.
- Regularly clean the inside of the hose, with hot water by filling the cylinder with hot water and running the device.
- Press POWER, then PUMP, the inside of the machine is cleaned (make sure the suction head cover is closed)
- After cleaning for 10 minutes, pour out the inner water of the two pods, wash and dry the pods before installing them back to the machine.
Warranty:
1-year Local warranty (not valid for human mishandling)
Exchange Process (less than 1 month after purchase)
1-1 exchange with COCOMO at our warehouse
Exchange Process (more than 1 month after use)
- Buyer to send device back to Korea for analysis
- Once brand owner confirmed device is free of mishandling,we will send a new piece to the buyer
- Buyer has to send the device back to korea for testing at their own cost
- COCOMO will send the new device once analysis is completed at our own cost
Solve your Concerns
- Those who want at-home aqua peel
- Those with enlarged pores and dead skin cells
- Those with blackheads and whiteheads
- Those with rough uneven skin texture
- Those with want exfoliation care
Full List of Ingredients
Water, Dipropylene Glycol, Lactic Acid, Alcohol, Salicylic Acid, Camellia Sinensis Leaf Extract, Polyglutamic Acid, Impatiens Balsamina Flower Extract, Rosa Multiflora Fruit Extract, Lepidium Meyenii Root Extract, Eriobotrya Japonica Leaf Extract, Pachyrhizus Erosus Root Extract, Aureobasidium Pullulans Ferment , Butylene Glycol, Panthenol, Potassium Hydroxide, 1,2-hexanediol, Ethylhexylglycerin.
Complete your Routine
Want plum, soft and resilient skin? Then these are your perfect picks!
BALANCE SKIN - Recore Hydra Water Treatment hydration and moisture. Replenishing the skin with its 84% Collagen formula.
EXFOLIATE - Aqua Peel M-200 is an at-home aqua peeling device. The device helps clean 20000 pores in just 10 minutes.
NOURISH & PLUMP - Beaudiani Tight Up Professional Skin Care kit, is a 1-month intensive care kit. That help with lifting, firming, and plumping the skin.
MOISTURISE - UIQ Soft Cream delivers 24hrs of abundant moisture. With its unique probiotic formula that includes Cutibiome.
SUN PROTECTION & TONE-UP - When you're using the above steps during the day make sure to sun protect with VELY VELY Collagen Sun Serum or the Tone-Up Sun Serum.
Tune in your bouncy soft skin Cocofam!
Know More
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ORDERS
How do I make a purchase?
Shopping at the cocomo.sg site is a piece of cake!
- Browse through our site for the product that you need.
- Click on the product you want, to bring you to its description page.
- Specify the quantity of the said item that you want
- By clicking on the “+” or “-” icons next to the number 1
- Click on the pink “Add to cart” button.
- You can proceed to checkout or proceed to browse for more products as you wish.
- Should you want to make your purchase at a later time or date, click on the ♥️ symbol next to the ‘Add to cart’ button to add it to your own wish list, which you can access at any time by creating an account in our store!
- To proceed to checkout, click on the cart icon in the top right corner of your screen. This gives you the option to either “View Cart” or checkout. Clicking “Checkout” brings you to the checkout page
- Fill in your billing details and confirm the mode of payment (PayPal, Credit Card, or other payment tools).
- Check the “Create an account” box to create an account on cocomo.sg should you wish to do so. It will prompt you to provide a password.
- You can check the “Ship to a Different Address” box and fill in the different address details if you wish to ship to a different address.
- Click the blue button for 'Continue to Payment' at the bottom of the shipping method and then you can meet 'paynow'. After payment, hit “Place Order” or “Proceed to PayPal” depending on your confirmed mode of payment.
- Shortly after placing your order, you will receive an email with a number confirming your order!
What is an order tracking number, and how do I get one?
Once you have placed an order, you will receive a tracking number for your package. You can use it to check the status of your order in regard to shipping at Track Your Order
How long until my order is confirmed?
Usually, this process is immediate. As soon as you have placed an order and payment is complete, you will receive a confirmation email. Please check your email as soon as you place an order and complete payment. This email is a guarantee that your order has been confirmed. Without this email, your order will not have been confirmed.
Can I make changes to my order after it has been paid for and confirmed?
Unfortunately, amendments can cause delays to your and possibly other clients’ orders. This is because all orders are processed immediately to avoid any mix-ups. Therefore once an order is confirmed, it cannot be amended in any way.
Is it possible to cancel my order?
We do not encourage the cancellation of orders once they have been confirmed. Since we receive a lot of orders, it can cause a lot of delays to go through each one individually. Kindly carefully review all of your items at checkout before placing an order to avoid any errors in your choices. If you still want to cancel, then there will be a 15% cancellation fee for the same (15% of the total order amount that includes delivery charges) when the order status is UNFULFILLED. However, once the order status is FULFILLED — no cancellation is allowed.
What are the charges for shipping products overseas?
All our overseas orders are shipped via DHL and the shipping charges are based on the weight of the package. The charges specified when you cart out are only the base price. After you place an order, we will reweigh, match the weight and recharge the actual delivery fees topup for you to pay. Please note, customs duties and taxes are different according to your destination country and that amount is to be borne by you after DHL gets in touch with you.
Is it possible to buy products directly from your warehouse?
Any and all purchases made at cocomo.sg will be online.
Is it possible to order products via phone call?
Any and all purchases made at cocomo.sg will be online. While we delight in interacting with you, our Customer Care Team at (+65 8425 5525) responds only to texts. Please feel welcome to text them regarding account or order inquiries.
How is my order shipped if it contains both preorder and ready-stock items?
We will email you to notify the same. We will dispatch the shipment when the preorder item is back in stock and won't split the orders. If you wish, you may cart out twice to order preorder and ready stocks, separately.
What do I do if a product that I want is out of stock?
Cocomo.sg site does not allow you to add products that are out of stock to your cart. If it is on pre-order, the same shall be specified on the respective product page. Kindly review the same before placing your order.
I am having trouble ordering through my mobile device. What do I do?
Cocomo.sg is well-optimized for most mobile browsers. If you are having trouble with the site, we recommend clearing your cache and restarting your device browser.
There is a problem with an item that I ordered. What do I do?
If you receive a product that is faulty or problematic in any way, please contact us immediately at https://www.cocomo.sg/pages/contact-us. Provide us with your name, email, and details of the product and the problem associated with it. You will be asked for details such as your order confirmation number and pictures of the problematic product that you received, so please have those ready as well.
Is it possible to make bulk purchases and get a discount?
You can specify the quantity of each product that you need as you add it to your cart. If there is a sale, it will be notified carefully on the product information page. Usually, the original price will be struck through and the discount price noted next to it. During any special sale period, you will receive discounts on products, regardless of quantity.
Kindly confirm if there is a limit to the quantities of products that can be bought at the site?
If you are a wholesaler, please send us your inquiry by email (info@cocomo.org) or WhatsApp (+65 8425 5525).
PAYMENT
What payment methods does cocomo.sg offer?
We accept payments through
- Visa
- Grab
- PayPal
- Shop Pay
- JCB
- Mastercard
- Paynow
Unfortunately, we don't accept EMIs or CoDs, at the moment.
I have completed the payment but have not received a confirmation email. What do I do?
Most payments and orders are processed immediately. If you have placed an order and have not received a confirmation email in 24 hours, please contact us immediately by email (info@cocomo.org) or WhatsApp (+65 8425 5525). Please do not repeat the same order in order to avoid any unnecessary duplication.
DELIVERY
How much is the shipping cost for the products as cocomo.sg?
Depending on your order quantity and where you live, shipping costs may vary.
How do I determine the shipping cost for a product that I have ordered?
Click on the cart icon in the top right corner. Click on the “view cart” option. This should bring you to the cart page, where all of your orders will be listed. On the right side is a panel for “cart totals”, with a subtotal amount for all the products and a shipping estimate under it. Specify your location and click “Calculating Shipping” to get a shipping flat rate estimate for your order.
Can I collect my delivery directly from cocomo.sg warehouse?
Unfortunately, cocomo.sg does not offer Self Collection services at the moment. Should you wish to do so because of any unavoidable emergencies, please text us on our WhatsApp (+65 8425 5525) prior so that we can arrange your pickup.
How do I collect my package once it is delivered?
You can use your order tracking number to check whether your product has been delivered on Track Your Order Status. Once it is delivered, check the address that you provided in your shipping details for your product. Note that there may be some delays on holidays, sale days, or cases of extreme weather.
I have placed my order successfully on cocomo.sg and yet have not received any order confirmation or tracking information?
Both order confirmation and delivery information (that includes tracking number & link) are sent via emails only. If you had carted out via your phone number without providing a valid email address, you will not receive such important info. So, we recommend you fill out your email id rightly while carting out. The customer will be solely responsible for failed delivery attempts due to unavailability or inaccurate information, in such cases.
My product has not arrived, despite my order tracking number showing that my shipment has arrived. What do I do?
If your order has not arrived within 48 hours of the date when it was supposed to arrive, please contact us immediately. Your order number will be required.
What if I had my parcel gets failed to be delivered due to wrong details?
For failed parcel delivery due to the wrong address or details provided during cart out or any other reasons, the customer will be responsible for any return of products back to COCOMO at your own cost and/or should the courier decides to dispose of the parcels, please do note that there will be no refund provided. For the redelivery of parcels, there will be an additional charge of $3.99.
RETURNS
What is the return policy for cocomo.sg?
Unfortunately, we do not accept returns/refunds/replacements on items once order has been confirmed. Should you have an unavoidable emergency, please text us on our WhatsApp number (+65 8425 5525) and we'll try our best to get it sorted!
Is it possible for me to test a product from cocomo.sg before purchasing it?
Since we are an online store, we, unfortunately, don’t offer an option to test any of the products beforehand. Please check the ingredient composition of a product on its description page to identify any allergen that could affect you before making a purchase.
What do I do if I have had a change of heart or am unhappy with a product that I purchased at cocomo.sg?
Unfortunately, we do not accept returns on any items that were a result of an incorrectly made purchase. Kindly carefully double-check your cart before placing your order and completing your purchase at checkout.
ACCOUNT
How do I create an account at cocomo.sg?
Click on the 'sign in' at the top right corner next to the cart icon. This should bring you to the login page which also has a “Create Account” section that you should click on if you don’t yet have an account. Enter your email address and password and you will be good to go!
I’m having trouble logging into my account. What do I do?
Follow the following steps if you are having trouble logging in.
- Clear your browser cache and history. Restart the browser and try logging in again.
- Make sure that your username, email, and password are the correct ones and are entered correctly.
- If you think that you may have forgotten your password, click the “lost your password?” link and follow the steps provided to reset your password.
- If you are still unable to log in to your account, please contact us with details of the issue.
Can I purchase a product at cocomo.sg without a cocomo.sg account?
You can opt to create an account if you don’t have one at checkout. Note that it is not a mandatory requirement, but a highly recommended one. It will allow you to stay on track of your recent orders and important shipping details. Please remember that you will also receive the latest offers, exclusive deals and discounts, and more!