Stock Status |
Ready Stocks In Singapore |
Delivery |
1-3 working days |
ABOUT BRAND: VELY VELY
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Name:
Vely Vely Hibiscus Peptide Core Ampoule
Volume:
40ml
Made in:
South Korea
Product Description:
Vely Vely Hibiscus Peptide Core Ampoule is a skincare marvel that combines the gentle exfoliating power of hibiscus with the skin-renewing benefits of peptides. This ampoule is meticulously crafted with mild ingredients and zero artificial pigments/additives/colors; making it suitable for all skin types, including sensitive and dry skin. It deeply moisturizes, enhances skin elasticity, and addresses rough areas, leaving your skin feeling soft, supple, and revitalized.
The essence of this ampoule lies in its ability to tighten and tone the skin from within, thanks to the hibiscus flower extract that works to restore lost elasticity and vitality, resulting in a healthier and more vibrant complexion. This ampoule is a skincare essential that not only improves skin texture but also boosts skin transparency and strength.
Enriched with a blend of whitening and anti-aging functional ingredients like adenosine and niacinamide, this double-functional ampoule caters to various skin concerns, promoting a more even skin tone and enhanced elasticity. The microbubble extraction method used in this ampoule ensures optimal penetration into the skin, providing soothing, moisturizing, and whitening effects for tired and sensitive skin. the lightweight, non-irritating formula housed in a hygienic pumping container, and indulge in your skin with every use.
Frequency and Direction of Use:
1. Dispense 1-2 pumps of the Vely Vely Hibiscus Peptide Core Ampoule onto your fingertips.
2. Apply an appropriate amount of the ampoule after cleansing & applying toner, distributing it evenly. This product can be multi-used as your toner/ essence/ serum/ ampoule by layering multiple times.
3. Gently massage the product along the natural texture of your skin, ensuring thorough coverage.
4. Pat your skin gently with your hands to aid in the absorption of the ampoule and enhance its effectiveness.
5. Follow up with your favorite moisturizer or additional skincare products as needed to lock-in the benefits of the ampoule and complete your skincare routine.
6. Combine and use it after Vely Vely Kale Recovery Essence for best results!
Solve your Concerns
- Those who need elasticity and vitality in their skin.
- Those who want a moisturizing serum or ampoule.
- Those who are concerned about dull and dark skin tone.
- Those who need a product that is gentle on the skin and provides long-lasting moisture.
- Those who are concerned about dryness and dullness.
Full List of Ingredients
Hibiscus Flower Extract (500,000ppm), Purified Water, Glycerin, Niacinamide, 1,2-hexanediol, Benzyl Glycol, C12-13 Phareth-9, Wood Ear Mushroom Polysaccharide, Hydrolyzed Sclerotium Gum, Caramel, Xanthan Gum, Mulberry Root Extract, Gum Arabic Tree Flower/stem Extract, Ginseng Extract, Sclerotium Gum, Argan Kernel Oil, Butylene Glycol, Citric Acid, Ethylhexylglycerin, Adenosine, Damask Rose Flower Water, Pear Extract, Cyanocobalamin, Peach Extract, Sky Tree Root Extract, Mung Bean Extract, Green Tea Extract, Lachemosa Horse Root Extract, Wild Root Extract, Rice Extract, Common Jasmine Flower Water, Hydrogenated Lecithin, Algin, Sine Extract, Hydrolyze Deelastin, Golden Extract, Anise Fruit Extract, Melon Extract, Western Pine Leaf/stem Extract, Hydrolyzed Collagen, Collagen, Leuconostoc/non-fermented Filtrate, Sodium Hyaluronate, Acetyl Hexapeptide-8 (0.005ppm), Sh-oligopeptide-1 (0.0001ppm), Sh-polypeptide-11 (0.0001ppm).
Complete your Routine
For addressing various concerns on your face, follow this Vely Vely Routine for effective solutions! (Below list is a combination of VV skincare & makeup, mix n match according to your needs & preferences!)
- Lacto Cleansing Pad offers robust cleansing capabilities, effectively removing impurities, sebum, and fine dust with a single pad.
- Kale Toner Essence is a hydrating solution infused with kale, known for its skin-nourishing properties, to maintain soft, supple skin by replenishing moisture and enhancing skin health.
- Hibiscus Peptide Core Ampoule is a potent skincare solution enriched with hibiscus extract and peptides to rejuvenate the skin, improve elasticity, and promote a more radiant complexion.
- Bakuchiol Super Biome Lifting Ampoule is a potent skincare product enriched with 10,000 ppm of Bakuchiol, aimed at improving pore elasticity, reducing fine wrinkles, enhancing skin tone, and providing a lifting effect for firmer skin.
- Nano Needle Cream is a cutting-edge skincare product formulated with nanoneedle ingredients to exfoliate dead skin cells, control sebum, enhance skin elasticity, and revitalize the skin, promoting a more vibrant and youthful complexion.
- L22 Barrier Cream is a skincare essential designed to provide healthy, moisturized, and elastic skin by strengthening the skin barrier, combating dryness, and promoting a youthful complexion with enhanced moisture and elasticity.
- Encapsulated Sun Serums (can choose any 1 or alternate and use):
Collagen: Boosts skin elasticity and firmness for a more youthful appearance.
Tone Up: Provides instant brightening and evens out skin tone.
Yuja: Infused with Yuja extract for brightening and revitalizing the skin, promoting a radiant complexion.
- Aura Honey Cushion delivers a luminous glow finish, while the VELY VELY Baby Face Cushion offers a semi-matte finish, providing options for radiant or subtly matte complexion preferences.
- Super Slim Mascara is a cutting-edge product designed to provide ultimate lift to your eyelashes within 24 hours, boasting anti-smudge and anti-flaking properties for long-lasting wear.
- Dewy Glow Lip Gloss offers a luscious shine and hydration, enhancing the lips with a dewy finish for a plump and radiant look.
Know More
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ORDERS
How do I make a purchase?
Shopping at the cocomo.sg site is a piece of cake!
- Browse through our site for the product that you need.
- Click on the product you want, to bring you to its description page.
- Specify the quantity of the said item that you want
- By clicking on the “+” or “-” icons next to the number 1
- Click on the pink “Add to cart” button.
- You can proceed to checkout or proceed to browse for more products as you wish.
- Should you want to make your purchase at a later time or date, click on the ♥️ symbol next to the ‘Add to cart’ button to add it to your own wish list, which you can access at any time by creating an account in our store!
- To proceed to checkout, click on the cart icon in the top right corner of your screen. This gives you the option to either “View Cart” or checkout. Clicking “Checkout” brings you to the checkout page
- Fill in your billing details and confirm the mode of payment (PayPal, Credit Card, or other payment tools).
- Check the “Create an account” box to create an account on cocomo.sg should you wish to do so. It will prompt you to provide a password.
- You can check the “Ship to a Different Address” box and fill in the different address details if you wish to ship to a different address.
- Click the blue button for 'Continue to Payment' at the bottom of the shipping method and then you can meet 'paynow'. After payment, hit “Place Order” or “Proceed to PayPal” depending on your confirmed mode of payment.
- Shortly after placing your order, you will receive an email with a number confirming your order!
What is an order tracking number, and how do I get one?
Once you have placed an order, you will receive a tracking number for your package. You can use it to check the status of your order in regard to shipping at Track Your Order
How long until my order is confirmed?
Usually, this process is immediate. As soon as you have placed an order and payment is complete, you will receive a confirmation email. Please check your email as soon as you place an order and complete payment. This email is a guarantee that your order has been confirmed. Without this email, your order will not have been confirmed.
Can I make changes to my order after it has been paid for and confirmed?
Unfortunately, amendments can cause delays to your and possibly other clients’ orders. This is because all orders are processed immediately to avoid any mix-ups. Therefore once an order is confirmed, it cannot be amended in any way.
Is it possible to cancel my order?
We do not encourage the cancellation of orders once they have been confirmed. Since we receive a lot of orders, it can cause a lot of delays to go through each one individually. Kindly carefully review all of your items at checkout before placing an order to avoid any errors in your choices. If you still want to cancel, then there will be a 15% cancellation fee for the same (15% of the total order amount that includes delivery charges) when the order status is UNFULFILLED. However, once the order status is FULFILLED — no cancellation is allowed.
What are the charges for shipping products overseas?
All our overseas orders are shipped via DHL and the shipping charges are based on the weight of the package. The charges specified when you cart out are only the base price. After you place an order, we will reweigh, match the weight and recharge the actual delivery fees topup for you to pay. Please note, customs duties and taxes are different according to your destination country and that amount is to be borne by you after DHL gets in touch with you.
Is it possible to buy products directly from your warehouse?
Any and all purchases made at cocomo.sg will be online.
Is it possible to order products via phone call?
Any and all purchases made at cocomo.sg will be online. While we delight in interacting with you, our Customer Care Team at (+65 8425 5525) responds only to texts. Please feel welcome to text them regarding account or order inquiries.
How is my order shipped if it contains both preorder and ready-stock items?
We will email you to notify the same. We will dispatch the shipment when the preorder item is back in stock and won't split the orders. If you wish, you may cart out twice to order preorder and ready stocks, separately.
What do I do if a product that I want is out of stock?
Cocomo.sg site does not allow you to add products that are out of stock to your cart. If it is on pre-order, the same shall be specified on the respective product page. Kindly review the same before placing your order.
I am having trouble ordering through my mobile device. What do I do?
Cocomo.sg is well-optimized for most mobile browsers. If you are having trouble with the site, we recommend clearing your cache and restarting your device browser.
There is a problem with an item that I ordered. What do I do?
If you receive a product that is faulty or problematic in any way, please contact us immediately at https://www.cocomo.sg/pages/contact-us. Provide us with your name, email, and details of the product and the problem associated with it. You will be asked for details such as your order confirmation number and pictures of the problematic product that you received, so please have those ready as well.
Is it possible to make bulk purchases and get a discount?
You can specify the quantity of each product that you need as you add it to your cart. If there is a sale, it will be notified carefully on the product information page. Usually, the original price will be struck through and the discount price noted next to it. During any special sale period, you will receive discounts on products, regardless of quantity.
Kindly confirm if there is a limit to the quantities of products that can be bought at the site?
If you are a wholesaler, please send us your inquiry by email (info@cocomo.org) or WhatsApp (+65 8425 5525).
PAYMENT
What payment methods does cocomo.sg offer?
We accept payments through
- Visa
- Grab
- PayPal
- Shop Pay
- JCB
- Mastercard
- Paynow
Unfortunately, we don't accept EMIs or CoDs, at the moment.
I have completed the payment but have not received a confirmation email. What do I do?
Most payments and orders are processed immediately. If you have placed an order and have not received a confirmation email in 24 hours, please contact us immediately by email (info@cocomo.org) or WhatsApp (+65 8425 5525). Please do not repeat the same order in order to avoid any unnecessary duplication.
DELIVERY
How much is the shipping cost for the products as cocomo.sg?
Depending on your order quantity and where you live, shipping costs may vary.
How do I determine the shipping cost for a product that I have ordered?
Click on the cart icon in the top right corner. Click on the “view cart” option. This should bring you to the cart page, where all of your orders will be listed. On the right side is a panel for “cart totals”, with a subtotal amount for all the products and a shipping estimate under it. Specify your location and click “Calculating Shipping” to get a shipping flat rate estimate for your order.
Can I collect my delivery directly from cocomo.sg warehouse?
Unfortunately, cocomo.sg does not offer Self Collection services at the moment. Should you wish to do so because of any unavoidable emergencies, please text us on our WhatsApp (+65 8425 5525) prior so that we can arrange your pickup.
How do I collect my package once it is delivered?
You can use your order tracking number to check whether your product has been delivered on Track Your Order Status. Once it is delivered, check the address that you provided in your shipping details for your product. Note that there may be some delays on holidays, sale days, or cases of extreme weather.
I have placed my order successfully on cocomo.sg and yet have not received any order confirmation or tracking information?
Both order confirmation and delivery information (that includes tracking number & link) are sent via emails only. If you had carted out via your phone number without providing a valid email address, you will not receive such important info. So, we recommend you fill out your email id rightly while carting out. The customer will be solely responsible for failed delivery attempts due to unavailability or inaccurate information, in such cases.
My product has not arrived, despite my order tracking number showing that my shipment has arrived. What do I do?
If your order has not arrived within 48 hours of the date when it was supposed to arrive, please contact us immediately. Your order number will be required.
What if I had my parcel gets failed to be delivered due to wrong details?
For failed parcel delivery due to the wrong address or details provided during cart out or any other reasons, the customer will be responsible for any return of products back to COCOMO at your own cost and/or should the courier decides to dispose of the parcels, please do note that there will be no refund provided. For the redelivery of parcels, there will be an additional charge of $3.99.
RETURNS
What is the return policy for cocomo.sg?
Unfortunately, we do not accept returns/refunds/replacements on items once order has been confirmed. Should you have an unavoidable emergency, please text us on our WhatsApp number (+65 8425 5525) and we'll try our best to get it sorted!
Is it possible for me to test a product from cocomo.sg before purchasing it?
Since we are an online store, we, unfortunately, don’t offer an option to test any of the products beforehand. Please check the ingredient composition of a product on its description page to identify any allergen that could affect you before making a purchase.
What do I do if I have had a change of heart or am unhappy with a product that I purchased at cocomo.sg?
Unfortunately, we do not accept returns on any items that were a result of an incorrectly made purchase. Kindly carefully double-check your cart before placing your order and completing your purchase at checkout.
ACCOUNT
How do I create an account at cocomo.sg?
Click on the 'sign in' at the top right corner next to the cart icon. This should bring you to the login page which also has a “Create Account” section that you should click on if you don’t yet have an account. Enter your email address and password and you will be good to go!
I’m having trouble logging into my account. What do I do?
Follow the following steps if you are having trouble logging in.
- Clear your browser cache and history. Restart the browser and try logging in again.
- Make sure that your username, email, and password are the correct ones and are entered correctly.
- If you think that you may have forgotten your password, click the “lost your password?” link and follow the steps provided to reset your password.
- If you are still unable to log in to your account, please contact us with details of the issue.
Can I purchase a product at cocomo.sg without a cocomo.sg account?
You can opt to create an account if you don’t have one at checkout. Note that it is not a mandatory requirement, but a highly recommended one. It will allow you to stay on track of your recent orders and important shipping details. Please remember that you will also receive the latest offers, exclusive deals and discounts, and more!